Market Executive/Business Development Specialist (Chinese Speaking)

About the Company

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and provides travel products and services worldwide. The company operates four Customer Service Centres for Trip.com (Japan, Korea, the UK, and the Philippines), offering 24/7 customer service in 19 languages, and employs more than 30,000 people across 30 countries.

Responsibilities

• Support and assist Market Managers with operational tasks and coordinate with other departments involved in assigned projects.
• Resolve issues related to accounting, allotment, notifications, cancellations, price adjustments, and product polish.
• Ensure timely and accurate daily work delivery to meet targets.
• Coordinate and communicate with corresponding teams to achieve goals.
• Continuously provide effective suggestions to improve current systems and tools.
• Handle other assigned and ad-hoc tasks.

Qualifications

• Bachelor's degree in Business, Hospitality, or a related field.
• Experience in hospitality is preferred.
• Good command in both written and spoken English and Mandarin.
• Fast learning capability and ability to work independently.
• Dynamic, positive attitude and a good team player.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

Benefits

• Opportunities for global career growth, internal transfers, and job rotation across functions and locations.
• Learning and development programs covering leadership, soft skills, and professional expertise.
• Flexible work arrangements and an open, inclusive international culture.
• Company-sponsored events and activities for holidays, birthdays, and team building.