Officer, Payroll Operations & People Experience

About the Role

Imagine helping to ensure that thousands of employees at the world's largest jewellery brand are paid accurately and on time. If you are passionate about payroll operations, compliance, and delivering excellent employee support, then you might be our next Payroll Officer at Pandora Production.

Responsibilities

• Support the preparation and processing of payroll accurately and within established timelines.
• Verify payroll inputs including salaries, allowances, overtime, deductions, and leave records to ensure data accuracy.
• Process payroll adjustments and corrections in accordance with established procedures and approval requirements.
• Collaborate closely with HR and Finance teams to ensure complete and accurate payroll data.
• Ensure payroll transactions comply with applicable tax regulations, Social Security Office (SSO) requirements, Provident Fund (PVD) regulations, and company policies.
• Support the preparation and submission of statutory reports and required documentation.
• Maintain awareness of payroll-related regulations, labor laws, and compliance requirements.
• Prepare payroll reports and support payroll reconciliation activities.
• Assist with payroll costing analysis and General Ledger (GL) reconciliation processes.
• Generate regular and ad hoc payroll reports to support management decision-making and business operations.
• Respond to employee payroll inquiries promptly and professionally.
• Investigate payroll discrepancies and coordinate with relevant stakeholders to resolve issues effectively.
• Ensure clear and timely communication regarding payroll matters and employee concerns.
• Support payroll process improvements, standardization initiatives, and documentation updates.
• Perform routine payroll data validation and quality checks to ensure data accuracy and integrity.
• Assist in maintaining payroll systems and supporting efficient payroll operations.
• Support internal and external payroll audit activities by preparing required information and documentation.
• Ensure compliance with internal control procedures and payroll governance standards.
• Identify potential risks and support corrective actions to strengthen payroll accuracy and compliance.

Qualifications

• Bachelor's degree in Human Resources, Accounting, Finance, Business Administration, or a related field.
• 1-3 years of experience in payroll operations, HR services, HR shared services, or HRIS data management.
• Good understanding of payroll processes, payroll administration, and statutory compliance requirements.
• Familiar with Social Security Office (SSO), Provident Fund (PVD), personal income tax, and labor-related regulations.
• Proficient in HRIS and payroll systems.
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
• Knowledge of payroll reconciliation, reporting, and internal control processes.
• Strong attention to detail with a high level of accuracy and confidentiality.
• Good analytical, organizational, and problem-solving skills.
• Strong communication and stakeholder management skills.
• Professional certifications related to Payroll, HR, or Accounting would be an advantage.
• Good command of English and Thai.