Product Operations Analyst

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:

Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda’s product. We manage all the product our customers and partners see on each of our products. As a part of our team, you’ll take ownership in processes that are critical to multiple other teams across the business. Product Operations is also keen on self-improvement and innovation. We run our own experiments on images, structured data, and language copy and analyze the data to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.

In this Role, you’ll get to:

• Project management: own content projects from start to finish.
• Product Operations: source, maintain, and improve the quantity and quality of content.
• Innovation: generate ideas to drive product innovations. Be creative when hitting a roadblock.
• Collaboration: don’t be shy to reach out to colleagues across teams to move projects forward.
• Communication: prepare and handle reports and presentations related to team projects and KPIs.
• Data Driven: conduct data analysis, interpret the results, translate into meaningful actions, and communicate this upwards and sideways.

What you’ll Need to Succeed:

• Bachelor's Degree from an accredited university
• 1-2 years of working experience in Product Operations is preferred.
• Hands on experience with SQL, Python, AI, MCP & LLM required
• Experience with Excel and PowerPoint required
• Proactive, friendly, with a sense of responsibility, and can work independently
• Process-orientated, flexible and has an eye for detail
• Team player, motivated and enjoys working in e-travel and hospitality
• Fluent in English both speaking and writing