Swensen's-Service Staff (Part-time) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines, to deliver an excellent experience and maximize customer satisfaction, while supporting sales growth.

Key Responsibilities

• Greeting customers politely, with a smile and good manners.
• Providing customer service according to trained standard procedures to ensure 100% satisfaction.
• Accurately recommending products and promotions to customers to increase sales.
• Asking for and listening to customer feedback to improve service quality.
• Sincerely inviting customers to return for future service.

Product Inspection and Delivery

• Checking food quality to meet standards before serving to customers every time.
• Delivering food and beverages to customers accurately, completely, and on time.
• Checking the readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Ensuring the responsible area is clean, tidy, and fully equipped for service at all times.
• Maintaining personal dress code and cleanliness according to company standards.
• Strictly adhering to company safety and hygiene standards.

General Operations

• Strictly complying with company regulations and supervisors' instructions.
• Performing other duties as assigned by supervisors.
• Summarizing daily sales and related documents.

Job Specifications

Education

Junior high school (M.3) or equivalent.

Experience

No experience required (Applicants with service experience will be given special consideration).

Other Qualifications

• Service-minded, cheerful, active, and good interpersonal skills.
• Responsible and honest in duties.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Having a food handler's certificate (will be given special consideration).