Bellman - Khao Lak Marriott Beach Resort & Spa

About the Role

Our jobs aren’t just about giving guests a smooth check-in and check-out. Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done and make transactions feel like part of the experience.

Responsibilities

• Deliver thoughtful, guest-focused service throughout the guest stay, including assisting with check-in and check-out when required
• Process operational needs, complete reports, and address guest requests in a timely manner
• Share highlights of the local area and assist guests with information and directions
• Maintain a safe workplace by following company policies and procedures, protecting company assets, and maintaining confidentiality
• Uphold quality standards and ensure professional uniform, personal appearance, and communications
• Be on feet and moving around for extended periods (stand, sit, or walk) and perform hands-on tasks including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance
• Perform other reasonable job duties as requested

Qualifications

• Education: High school diploma or G.E.D. equivalent
• Related Work Experience: No related work experience required
• Supervisory Experience: No supervisory experience required
• License or Certification: None required

Additional Information

Marriott International is an equal opportunity employer and is committed to providing access to opportunity and a workplace free from discrimination. JW Marriott is part of Marriott International's luxury portfolio and emphasizes training, development, and associate well-being.