Swensen's-Service Staff (Part-time) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines to deliver excellent experiences and maximum satisfaction to all customers, while supporting sales growth.

Key Responsibilities

• Greet customers politely, with a smile, and with good manners.
• Provide customer service according to trained standard procedures to ensure 100% satisfaction.
• Recommend products and sales promotions accurately to customers to increase sales.
• Inquire and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future service.

Product Checking and Delivery

• Check food quality against standards before serving to customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check the readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Maintain the assigned area clean and tidy, with equipment ready for service at all times.
• Maintain personal grooming and cleanliness according to company standards.
• Strictly adhere to the company's safety and hygiene standards.

General Operations

• Strictly comply with company regulations and supervisors' orders.
• Perform other duties as assigned by supervisors.
• Summarize daily sales and related documents.

Job Specifications

Education

Junior high school (M.3) or equivalent or higher.

Experience

No experience required (experience in service work will be given special consideration).

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Holds a Food Handler's Certificate (will be given special consideration).