Learning & Development Manager, AP

The Position

The Learning & Development (L&D) Manager is responsible for building strong commercial capabilities to drive business excellence. This role works closely with the Cluster L&D Lead to design, implement, and sustain impactful learning initiatives across AP markets, ensuring alignment with business priorities and market needs.

Responsibilities

• Design, deliver, and evaluate learning programs that strengthen functional capabilities and address performance gaps, in line with commercial strategy.
• Develop and implement L&D initiatives to enhance sales and marketing effectiveness.
• Deliver onboarding programs for new joiners, ensuring a strong and consistent start to their journey.
• Develop structured learning pathways for employees transitioning into new roles to accelerate readiness and performance.
• Plan, coordinate, and manage training activities and services for commercial teams.
• Partner with individuals to identify strengths, development areas, and career growth opportunities through coaching and guidance.
• Act as a trusted performance consultant and strategic partner to Business Units.
• Lead and facilitate behavioral and cultural change initiatives to support commercial excellence.
• Collaborate on cross-functional projects and change management efforts as needed.
• Operate effectively across multiple markets, adapting to diverse business environments and cultural contexts.

Required Education, Experience and Skills

• Managerial experience is preferred.
• Strong facilitation, communication, presentation, and project management skills.
• Demonstrated ability to build talent, focus on customer needs, drive results, and foster collaboration.
• Strong interpersonal and analytical thinking skills.
• Proficiency in English, both written and spoken, is required; additional language skills are an advantage.
• Familiarity with a variety of training methods, including mentoring, coaching, classroom and on-the-job training, e-learning, workshops, and simulations.
• Additional language will be a strong add, e.g. Thai