Sales Manager - MICE & Events Angsana Laguna Phuket

Position Title: Sales Manager MICE & Events

Reports To: Director of Sales MICE & Events

Account Management and Organization (30%)

• Implement effective account management and servicing practices in alignment with BTHR Sales Principles.
• Maintain accurate and up-to-date records of all account visits, meetings, and activities within the designated account profiles.
• Ensure timely preparation and submission of sales and meeting reports on a weekly and/or monthly basis, as directed by the Director of Sales & Marketing.
• Maintain a structured and accessible filing system consistent with departmental standards, ensuring ease of reference for all team members.

Sales and Business Development (60%)

• Prepare and deliver high-quality sales presentations to both potential and existing clients, including decision-makers and event organizers, to solicit and secure business.
• Drive revenue through consistent and strategic sales calls, maintaining strong brand awareness and delivering exceptional account servicing.
• Actively cross-sell all BTHR brands globally to maximize business opportunities.
• Conduct professional site inspections and property visits, ensuring full coordination with concerned teams and meticulous pre-visit preparation.

Event Management and Client Servicing (10%)

• Ensure seamless execution of all assigned events through clear, timely, and structured communication with the Banquet Operations Team.
• Demonstrate in-depth understanding of the property's event facilities, banquet operations, and service capabilities to optimize guest satisfaction and resolve issues effectively.
• Stay updated with market trends and competitor insights in the MICE and catering industry locally, regionally, and internationally to generate innovative ideas and proposals.
• Build and maintain strong client relationships, ensuring high guest satisfaction that leads to repeat and referral business.

Additional Responsibilities

• Undertake any other tasks or special projects as assigned by the Assistant Director, Sales MICE, Director, Events, and/or Director, Sales & Marketing.