TPP Account Manager Asia

About the Company

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

This is a full-time, remote position open to candidates residing in East and South-East Asia.

Job Responsibilities

• Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
• Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
• Negotiate and improve commercial and payment terms in line with business priorities.
• Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
• Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
• Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
• Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.

Qualifications

• Relevant experience. Ideally, 2+ years of experience in supplier management, account management, partnerships or a similar role within travel or hospitality.
• Supplier & commercial skills. Experience managing external partners, negotiating commercial terms and driving supplier performance.
• Analytical mindset. Comfortable working with business and operational metrics, identifying root causes and turning data into actionable improvements.
• Technical understanding. Familiarity with API integrations and the ability to understand and resolve complex technical issues together with relevant teams.
• Cross-functional collaboration. Confident working with Technical, Product, Finance, Customer Support and other teams to drive issues and initiatives to resolution.
• Ownership & prioritisation. Proactive, structured and comfortable managing multiple suppliers and initiatives, prioritising based on business impact.
• International mindset. Ability to work effectively with partners and stakeholders across different markets and cultural contexts.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.