Corporate Account Manager - Institution

About the Company

At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals across healthcare, food & beverage, hospitality, and more. Now part of Solenis, we continue to lead global markets with sustainable, science-driven products. We’re proud to be recognized as a 2025 Best Managed Company for the five-year running—reflecting our dedication to excellence, innovation, and market leadership.

More about Diversey: https://www.solenis.com/en/markets/institutional/

What You’ll Do:

As a Corporate Account Manager at Diversey – a Solenis Company. You will drive the growth and retention of the business with key professional strategic accounts in the hospitality industry, including hotel chains, resorts, and luxury hospitality groups. This role is responsible for developing strategic relationships with the Hospitality clients, expanding existing partnerships, and securing new business opportunities in priority markets, with an initial focus on Thailand.

Responsibilities:

1. New Business Development
   • Prospect for potential new customers and turn this into increased business
   • Ensure a robust pipeline of opportunities / sales funnel, focus on Thailand markets
   • Improve our position with Professional based customer longer term.
   • Identify potentials and the decision makers within the client’s organizations
   • Research and build relationships with new markets
   • Lead the cross-functional Commercial Leadership Teams (CLTs) to develop proposals that address client’s needs, concerns, and objectives
   • Lead pricing the solution/service and obtain proposal approval
   • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
   • Responsible for global sales and profit targets
2. Client Retention
   • Manage and grow relationships with existing Hospitality clients, ensuring delivery of tailored hygiene and cleaning solutions
   • Present new products and services and enhance existing relationships.
   • Work with countries to meet customer needs during service delivery
   • Arrange and lead internal and external client debriefs
   • Manage business reviews
   • Manage the CLT(s), customer innovation projects etc.
   • Plan and manage the participation in international conferences

Requirements:

• Minimum of 8 to 10 years of B2B sales experience in the hospitality industry or relevant industries.
• Proven success and experience with managing effective client relationships that are high, wide and deep
• Broad knowledge of management practices and good business analysis/project management skills
• Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization
• Excellent communication and presentation skills with a wide range of audiences including senior management
• Demonstrated ability to work in a large, complex, matrix-oriented global business and manage numerous projects remotely in a highly dispersed organization.
• Ability to work independently while maintaining close working relationships with partners in functional areas including Sales, Marketing, Finance, Customer Services, etc.

Some Benefits of Working with Us:

• Competitive salary and bonuses
• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth
• Provident fund
• Hybrid work arrangement