Inbound Logistics Executive

Welcome to Haleon

We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

As the Inbound Logistics Executive, you are responsible for managing end-to-end inbound logistics operations, ensuring timely, compliant, and cost-effective movement of goods from global suppliers, local suppliers, and manufacturing sites to local warehouses. You coordinate with suppliers, freight forwarders, transport providers, customs brokers, regulatory authorities, and internal stakeholders to ensure efficient customs clearance, transportation execution, documentation accuracy, inventory availability, and uninterrupted product supply. Your role supports operational excellence by driving logistics service performance, shipment visibility, compliance, process improvement, and effective collaboration across the supply chain network.

Key Responsibilities and Accountabilities

• Inbound Logistics Coordination: Manage inbound logistics activities for both imported and locally sourced products and materials. Monitor shipment status and inbound deliveries from origin to destination, ensuring timely receipt at warehouses. Proactively resolve transportation, delivery, and logistics-related issues to minimize supply disruptions.
• Customs Clearance & Regulatory Compliance: Coordinate customs clearance activities with brokers and authorities. Ensure all import requirements, permits, licenses, and declarations are completed accurately and on time. Maintain compliance with local customs regulations and company policies.
• Import Documentation Management: Review and validate import documentation including Commercial Invoices, Packing Lists, Bills of Lading, Airway Bills, Certificates of Origin, Insurance Certificates, and Import Permits. Ensure documentation accuracy to avoid clearance delays and penalties.
• Supplier & Freight Forwarder Management: Coordinate with suppliers, freight forwarders, transport providers, carriers, shipping lines, warehouse operators, and customs brokers to ensure timely execution of inbound logistics activities. Monitor service provider performance against KPIs and support continuous improvement and cost optimization initiatives.
• Inventory & Supply Continuity Support: Collaborate with Supply Planning and Warehouse teams to ensure imported materials and finished goods are available to support business requirements. Monitor inbound deliveries against shipment plans and investigate discrepancies when required.
• Cost Control & Invoice Verification: Review freight, customs duty, tax, transportation, warehousing, and logistics-related invoices for accuracy. Monitor inbound logistics expenses and identify opportunities for cost optimization, efficiency improvement, and waste reduction.
• Performance Monitoring & Reporting: Track inbound logistics KPIs including shipment lead times, customs clearance cycle time, supplier delivery performance, transportation service levels, freight costs, inventory impact, and compliance metrics. Prepare regular performance reports and recommend improvement actions.
• Cross-Functional Collaboration: Partner with Supply Planning, Regulatory Affairs, Quality, Customer Service, Finance, Procurement, Warehousing, and external logistics providers.
• Quality, GDP & EHS Compliance: Ensure compliance with Haleon Quality Standards, Environmental Health & Safety requirements, and Good Distribution Practice standards where applicable.
• Continuous Improvement: Identify opportunities to improve inbound logistics processes, transportation efficiency, documentation accuracy, warehouse receiving performance, service levels, and overall supply chain cost effectiveness.

Scope of Accountability

• Responsible for inbound logistics operations supporting local business requirements and product availability, covering both imported and locally sourced products and materials.
• Accountable for customs compliance, transportation execution, documentation accuracy, and inbound delivery performance.
• Supports logistics cost management, service provider performance monitoring, and continuous improvement initiatives.
• Contributes to inventory availability and supply continuity through effective inbound planning and execution.
• Supports management of logistics risks and escalation of supply disruptions impacting inbound flow.

Minimum Level of Job-Related Experience Required

• Minimum 2-3 years of experience in Import Operations, Logistics, Supply Chain, or International Trade.
• Experience managing customs clearance and import documentation processes and working with freight forwarders, customs brokers, shipping lines, and regulatory authorities.
• Experience managing inbound transportation, warehouse coordination, or domestic logistics operations is preferred.
• Proficiency in Microsoft Excel and ERP systems such as SAP.
• Knowledge of Incoterms, international and domestic transportation operations, customs regulations, logistics service management, and trade compliance requirements.
• Experience in FMCG or consumer health products is a plus.