Receptionist (Siam Patumwan House)

Key Responsibilities

• Welcome and assist tenants, visitors, and guests in a professional and courteous manner.
• Manage visitor registration and issue visitor passes in accordance with building security procedures.
• Answer, screen, and direct incoming telephone calls and general inquiries.
• Maintain the reception area to ensure a clean, organized, and professional appearance.

Tenant Services

• Respond to tenant inquiries and provide accurate information regarding building facilities and services.
• Receive and coordinate tenant requests, complaints, and maintenance issues with the relevant departments.
• Support tenant move-in/move-out procedures and other building operational activities.
• Assist in coordinating tenant events and building communications when required.

Administrative Support

• Receive, sort, and distribute incoming mail and courier deliveries.
• Maintain visitor records, daily logs, and reception reports.
• Prepare basic administrative documents, correspondence, and reports.
• Monitor office supplies and coordinate replenishment as necessary.

Security & Safety Support

• Follow building security procedures for visitor access and contractor registration.
• Coordinate with the Security and Engineering teams during emergencies or incidents.
• Report any unusual activities, safety concerns, or facility issues promptly.

Coordination

• Liaise with tenants, contractors, vendors, and internal teams to ensure smooth daily operations.
• Support Building Management in delivering excellent customer service and maintaining a positive tenant experience.