Director, Product Management

About the Role

The Product Director, Manufacturing Transformation is responsible for the strategic leadership and end-to-end ownership of Pandora’s global manufacturing technology portfolio. This senior product role drives the vision, development, and scaling of smart factory capabilities — spanning IoT integration, connected systems, and AI-enabled manufacturing optimization.

Key Responsibilities

• Drive Business Value Realization: Translate strategic objectives into outcomes by aligning the product roadmap with business goals. Partner closely with functional leaders to define value, track realization, and ensure measurable impact.
• Shape the Strategic Product Roadmap: Develop and continuously refine a multi-year roadmap that accelerates Pandora’s manufacturing transformation. Ensure prioritization, alignment, and timely execution across initiatives.
• Strengthen Cross-Functional Collaboration: Build trusted partnerships across manufacturing, engineering, supply chain, digital teams, and leadership. Anticipate and manage interdependencies to drive cohesive delivery and shared success.
• Accelerate Product Adoption: Champion user engagement and adoption by demonstrating tangible business value. Identify friction points in user experience and remove barriers to ensure smooth onboarding and usage.
• Enhance Product Stability and Maturity: Secure necessary funding, capacity, and prioritization to drive a stable and scalable technology landscape. Collaborate with engineering to evolve toward a target architecture — reducing technical debt, simplifying the ecosystem, and strengthening platform resilience
• Manufacturing Transformation Technology Strategy & Governance: Own the multi-year Manufacturing Technology product strategy and roadmap across manufacturing, aligned to Pandora’s crafting and supply agenda.
• Co-lead set up of technology backbone and infrastructure that supports all digital initiatives.
• Co-lead analytics and AI agenda for Crafting and Supply.
• Lead product governance: OKR definition, prioritisation, change standards, documentation, and cross-platform alignment.
• Partner with stakeholders to define overarching problem areas, solution approaches, and value propositions, ensuring aligned prioritisation across the portfolio.
• Maintain a clear view of the balance between packaged SaaS capabilities and non-packaged or custom-built components, ensuring appropriate governance and lifecycle management for each.
• Delivery Excellence & Continuous Improvement: Lead a structured delivery approach covering discovery, design, development, testing, and go-to-market, balancing transformation with stability of current systems.
• Strategically orchestrate critical initiatives through continuous alignment with manufacturing stakeholders and other digital and technology teams.
• Establish and maintain repeatable delivery processes, ensuring consistent quality and predictability across the portfolio.
• Vendor & Stakeholder Partnership: Maintain strategic relationships and escalations with key software and services partners, ensuring contractual clarity, delivery accountability, and roadmap acceleration.
• Proactively communicate progress, risks, and decisions.
• Prepare stakeholders for decisions through structured analysis, clear options, and explicit trade-offs.
• Educate business stakeholders on platform capabilities and constraints to set realistic expectations.
• People Leadership & Operations: Build and coach a high-performing team of product managers, delivery leads, and business analysts, including vendor-embedded talent.
• Effectively engage and develop remote team members across geographies (Copenhagen, Thailand, Vietnam, India), ensuring inclusive ways of working, clear communication cadences, and equitable development opportunities.
• Ensure role clarity, career development, and healthy ways of working across the team.
• Own budgets and capacity planning across the product line.
• AI, Automation & Continuous Improvement: Identify and prioritise opportunities to apply AI and automation to improve speed, accuracy, and efficiency across manufacturing technology delivery and operations.
• Leverage AI-assisted tools to accelerate delivery activities including requirements documentation, testing, and configuration management.
• Stay current with vendor AI roadmaps and assess adoption aligned to business value, data privacy, and governance standards.

Are you an experienced professional who is enthusiastic about business process improvements and technology innovation to drive high impact products within organizations? If so, Pandora is embarking on an ambitious path to deliver on our Crafting & Supply Strategy and Digital Strategy to build an agile, flexible, and connected manufacturing. We are embracing Agile methodology structured around product teams with clear focus on business outcomes. Strong and passionate end-to-end business process excellence is a key component of realizing these ambitions. In this role, you will help to shape the direction and product domain as part of the product leadership team to ensure Pandora is adapting industry best practices and processes at the heart of evolving our business and delivering growth. Have we sparked your interest? If so, we would love to hear from you!

Qualifications

• 10+ years of manufacturing industry experience with Business / Technology transformation, process management, process execution, process optimization expertise.
• In-depth experience in end-to-end Manufacturing Operations processes preferably in luxury / fashion / jewellery industry.
• Innovative thinker who can demonstrate design thinking techniques to drive process design workshops and help solve complex business problems.
• Ability to set-up, facilitate and lead improvement’ sessions with a range of business stakeholders (incl. experience of process / value stream mapping).
• A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success of continuous improvement programs and Lean soluti.