The Pizza Company-Service Staff (Full-time) | พนักงานบริการ

Overview

Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines to deliver an excellent experience and maximum satisfaction to all customers, while supporting sales growth.

Key Responsibilities

Customer Service

• Greet customers politely, with a smile and good manners.
• Provide customer service according to trained standard procedures, ensuring 100% satisfaction.
• Accurately recommend products and promotions to customers to increase sales.
• Inquire and listen to customer feedback to improve service quality.
• Sincere invitation for customers to return.

Product Inspection and Delivery

• Check food quality to ensure it meets standards before serving to customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check the readiness of raw materials and service equipment before starting the shift.

Cleanliness and Hygiene

• Ensure the responsible area is clean, tidy, and fully equipped for service at all times.
• Maintain personal grooming and hygiene according to company standards.
• Strictly adhere to the company's safety and hygiene standards.

General Operations

• Strictly adhere to company regulations and supervisor's orders.
• Perform other duties as assigned by the supervisor.
• Summarize daily sales and related documents.

Qualifications

Education

Junior high school (M.3) or equivalent or higher.

Experience

No experience required (experience in service will be given special consideration).

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest in duties.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Has a food handler training certificate (will be given special consideration).