Cluster Sales Manager - Leisure

About the Company

Anantara : A luxury hospitality brand for modern travellers, connecting guests to genuine places, people and stories through personal experiences and heartfelt hospitality. Avani: Contemporary, relaxed and imaginative, providing the right space for guests who value the details that matter.

About the Role

Cluster position for Anantara Mai Khao Phuket Villas and Anantara Layan Phuket Resort. Responsible for driving leisure sales and representing Minor Hotels positioning in the marketplace.

Responsibilities

• Understand and effectively articulate the business strategy and positioning of the Minor Hotels brand in the marketplace.
• Maintain up-to-date knowledge of Minor Hotels product and service offerings, competitor products, rates and industry trends.
• Approach personal sales activities strategically, prioritising accounts by importance and potential.
• Review actual production versus potential for each account and discuss improvement suggestions with department leadership.
• Establish new client contacts and develop information on potential revenues from these accounts.
• Achieve personal financial and non-financial performance objectives in collaboration with department leadership.
• Take responsibility for professional development, including financial literacy, negotiation and face-to-face selling skills.
• Maintain accurate management status reporting on business results and team member action planning.
• Practice effective cost control and adhere to internal approval procedures for expenditure.
• Participate in client familiarization trips, site inspections, sales trips and roadshows as required.
• Liaise with operational colleagues to ensure accurate delivery of the brand promise.
• Drive opportunities to upsell and cross-sell Minor Hotels products.
• Ensure timely and efficient processing of all administration.

Qualifications

• Bachelor's degree in marketing or related field.
• Minimum 3 years relevant work experience in a 5-star hotel.
• Pro-active, self-motivated and able to work under pressure to achieve sales targets.
• Excellent communication skills.
• Ability to achieve sales targets and perform in a highly pressurised environment.
• Passion to lead and a desire to succeed.

Additional Information

• Familiarity with Thai cultural practices and nuances to enhance service quality and guest experiences.
• Experience in the hospitality or service industry, preferably with exposure to Thai or Southeast Asian markets.