Learning Manager

About the Company

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

About the Role

As Learning Manager, you will be a role model and strategic partner in driving operational excellence across the hotel. From day one, you will shape the learning journey of our Team Members by designing and monitoring impactful development plans, delivering engaging training programmes, and embedding quality standards into daily operations. You will champion a culture of continuous improvement, ensuring learning translates into consistent service excellence and operational efficiency. Working closely with the Property Leadership Team, you will provide insight and guidance to strengthen skills, behaviours, and capabilities that elevate performance, enhance guest satisfaction, and support the hotel’s long-term success.

Responsibilities

• Design and monitor development plans for Team Members
• Deliver engaging training programmes
• Embed quality standards into daily operations
• Champion continuous improvement and translate learning into service excellence and operational efficiency
• Work with the Property Leadership Team to provide insight and guidance to strengthen skills, behaviours and capabilities

Qualifications

• College degree in Human Resources, Education, or related field
• Previous experience of leadership in the area of Quality, L&D or similar
• Knowledge of luxury hotel standards & experience in Training & Development
• Strong oral and written communication skills
• Ability to train and develop team members
• Ability to work effectively in a team environment and take initiative
• Passion for leadership