Utilization Case Management, Specialist

About the Role

Responsible for providing technical medical expertise for underwriting decisions and resolution of customer enquiries and claims and managing healthcare related services provided to policy holders

• Provide professional guidance, medical advice and relevant training to product development, underwriting and claims colleagues
• Develop and implement AIA's healthcare programmes
• Work with medical and wellness suppliers to support AIA healthcare programmes
• May manage rehabilitation cases by assessing claimant's needs, developing rehabilitation plans, and arranging relevant services
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.