Managing Director - Community Retail, Event & Lifestyle Platforms

About the Role

The Managing Director (MD) is responsible for building, launching, and operating a portfolio of community-driven, retail and event-led destinations, ensuring all assets are commercially successful, activated, and profit-generating with customer satisfaction and return to shareholders. This role will lead three core business pillars: Event Space Operations (ready asset); Sandbox Project F&B, Night Life and Retail Village (in development phase); District X; BTS Visionary Park Community Hub (urgent launch & activation). The MD must ensure each area is fully commercialized—through tenant curation, own-operated concepts, and event programming—while maintaining full P&L accountability.

Responsibilities

• Own full P&L across all business units, ensuring each location achieves revenue and profitability targets
• Develop revenue models across leasing, events, sponsorships, and owned operations
• Identify gaps and quickly deploy monetization strategies (short-term and long-term)
• Event Space (operational): lead and optimize an existing event space and team; maximize utilization through event booking, partnerships, and in-house event creation; improve yield per event and overall occupancy
• F&B, Night Life and Retail Village (development): define concept, positioning and commercial business model; lead tenant mix strategy (bars, experiential F&B, nightlife concepts); drive go-to-market plan and pre-opening leasing strategy
• BTS Visionary Park Community Hub (priority launch): rapidly activate the space to drive daily traffic (day & night / weekday & weekend); curate flexible formats such as food trucks, pop-ups, markets and nightlife/entertainment; personally drive early-stage deal making with tenants, vendors and operators
• Source, negotiate, and onboard tenants, partners, and vendors; balance leased tenants vs owned/operated concepts to optimize margin; continuously refine tenant mix based on performance and customer demand
• Build and scale owned event platforms (festivals, themed markets, nightlife programming) and co-work with related parties; ensure consistent activation calendar across all locations and leverage events as a primary driver of traffic and revenue
• Oversee daily operations across all sites, set up scalable operating models, SOPs, and performance tracking; work closely with area leaders to ensure accountability and execution
• Act with urgency for District X activation; make fast, data-driven decisions in ambiguous environments; personally lead critical deals and early-stage setup
• Lead cross-functional teams (operations, leasing, marketing); align with Group CEO and BD-SVP on strategy and performance; build a strong execution culture focused on results and accountability

Qualifications

• 12–15+ years in retail, community mall, nightlife, events, or hospitality business
• Proven experience in building new business units / launching new concepts from scratch from event space or new community mall
• Strong track record in P&L ownership and turnaround / growth situations
• Experience in tenant leasing, F&B, nightlife, or event ecosystems highly preferred
• Highly entrepreneurial with strong execution capability

Skills / Required Skills

• Commercial instinct & deal-making ability
• Strong sense of consumer behavior (day vs night economy)
• Hands-on leadership with high execution speed and ability to operate in ambiguity and build from zero
• Ability to coordinate and operate with various internal and external parties
• Financial discipline with creative revenue thinking

Additional Information

• Success Metrics: P&L control for each area; Project activation (District X); Occupancy rate & tenant quality; Event frequency and revenue contribution; Foot traffic (day vs night conversion)