Operations Support Officer

About the Role

• To Schedule the audit, propose and follow up to get confirmation from client
• To send request to auditor to prepare audit plans
• To send Audit Packs to auditors (weekly)
• To Manage logistics arrangement for auditors (Van rental, air ticket booking, client pick up)
• To Monitor the closure of NCRs within 90 days by support to follow up with auditors or clients
• To Handle Request for certification, prepare certificate package for delivering to clients.
• To Manage certification documents, including multiple-site certifications.
• To create charges Line for draft invoice for all client under Food Scheme Group.
• To Review & Approve draft invoices
• To Coordinate/follow up with clients to submit documents for auditor to review prior to the audit date.
• To Coordinate with auditors, or technical officers regarding technical issues related to audit reports.
• To Prepare Surveillance quotations for existing clients who require quotation for PO.
• To answer to client inquiry and support others assignment/report assigned by team leader.