Consulting - Senior Consultant, Business Transformation (Financial Services)

Your key responsibilities

• Support the execution of FS transformation initiatives by applying structured delivery approaches, using standardized methodologies and tools, and contributing to the management of timelines, deliverables, and quality outcomes.
• Lead specific workstreams or project modules, including planning, execution, stakeholder coordination, issue escalation, and quality assurance of deliverables.
• Coordinate across business, technology, data, and operations teams to facilitate collaboration across workstreams and ensure aligned, integrated delivery.
• Work closely with client stakeholders and software vendors to support coordinated, multi-party delivery, ensuring effective communication and timely resolution of implementation challenges.
• Analyze and support the redesign of end-to-end processes to improve efficiency, enable automation, and enhance data-driven decision-making while aligning business and technology objectives.
• Support business analysis, requirements gathering, operating model design, customer journey assessment, process improvement, and implementation-related activities.
• Assist in program execution by tracking risks, issues, dependencies, actions, decisions, and progress, while contributing to governance, reporting, and adherence to delivery standards.
• Support and mentor junior consultants, including reviewing analysis, documentation, and project deliverables.
• Contribute to practice development by supporting the development of deliverables, reusable assets, proposal materials, client credentials, and internal knowledge assets.

To qualify for the role, you must have

• MBA / Bachelor’s degree in business administration, finance, economics, engineering, information systems, or any related fields.
• 3–5 years of consulting or industry experience in business transformation, process improvement, operating model, customer experience, or technology-enabled transformation initiatives.
• Demonstrated experience supporting delivery of transformation programs within banking and/or insurance sectors.
• Experience leading business analysis, process redesign, implementation, or project delivery workstreams within larger transformation programs.
• Good understanding of business operations, with exposure to areas such as process improvement, operating model design, customer journey design, system implementation, Agile delivery, and/or Waterfall delivery.
• Awareness of industry trends and emerging technologies, including digital, automation, data analytics, and AI in Financial Services.
• Strong analytical, problem-solving, and structured thinking skills.
• Effective communication and stakeholder management skills, with experience interacting with client teams and cross-functional stakeholders.
• Ability to work in cross-functional teams and manage workstreams or specific deliverables within larger engagements.
• Experience mentoring junior consultants and reviewing project deliverables is preferred.

What we look for

Highly motivated individuals with good problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, on your way
• Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs