Inside Sales Engineer, Hygienic Fluid Handling and Heat Transfer

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

Responsible for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct support to customers. Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services. Nurture Qualified Leads and convert them to orders.

Job Description

• Select, size/configure hygienic fluid handling & heat transfer products and prepare technical & commercial proposals for capital and service sales business.
• Be active in the market and focus on inside customer/channel partner interactions, but including some visits, focusing on customer needs, and delivery the value of our products and services.
• Follow up the quote and ensuring the proposed value is understood and if it is matching the customer needs.
• Handover the orders to customer support/order handling team. Coordinate with customers/channel partners, and internal support team during post order handling process.
• Supporting customers and channel partners in claims/issues. Coordinate with central and regional product & application teams to ensure timely support to customers/channels.
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take timely decisions.

What You Know

• Bachelor’s Degree in Mechanical or Chemical Engineering (or similar).
• Minimum of 3 years in hygienic fluid handling (pumps/valve/ mixing/tank cleaning), heat transfer, or related equipment.
• Product knowledge and understanding of the customer process and applications; basic to intermediate level of food, dairy, beverage, and pharma processes.
• Strong relationship-building, communication, and negotiation skills.
• Comfortable in using ERP and CRM and digital tools to support the sales process.
• Ambitious, with the potential and desire to advance to higher roles within the organization

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.