Supply Chain Officer (Petfood), Thailand (12-Month Contract)

About the Company

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food. With sales of around €4.9 billion in the 2025 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America. Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked.

About the Role

Supply Chain Officer (Petfood), Thailand — 12-Month Contract. Onsite, full-time. Responsible for end-to-end planning and execution of logistics and transport operations, including scheduling of raw material receiving, coordination with production planning, outbound loading and delivery, route optimization, fleet and driver management, real-time shipment monitoring, issue resolution, logistics documentation and liaison with authorities to facilitate inbound and outbound clearances.

Responsibilities

• Develop, plan and coordinate daily and weekly transport schedules by leveraging data-driven insights to optimize routing, load consolidation and delivery sequencing to ensure timely, cost-efficient operations and high service standards.
• Strategically assign and manage tasks across internal drivers and 3rd party transport providers based on capacity, priority and geographic efficiency.
• Serve as the primary operational point of contact for field personnel during transit, ensuring clear communication, accountability and adherence to company protocols.
• Monitor and manage real-time shipment statuses across all delivery channels, proactively identifying potential delays and escalating where necessary to ensure compliance with SLAs and customer expectations.
• Anticipate, identify and swiftly resolve logistics disruptions including traffic delays, vehicle breakdowns, route diversions or cargo discrepancies, and implement contingency measures to minimize customer impact and maintain operational continuity.
• Prepare, verify and maintain accurate logistics documentation including Bills of Lading, commercial invoices, delivery notes, packing lists and customers clearance paperwork, ensuring records comply with internal policies and regulatory requirements.
• Build and maintain productive working relationships with relevant regulatory bodies including Customs, DLD and DOF officers to facilitate smooth clearances and resolve documentation issues.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management or related field.
• Minimum 1 year of experience in logistics operations or supply chain planning.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with logistics or transport management systems (TMS) is an added advantage.
• Strong planning and analytical skills with the ability to coordinate across production, warehouse and transport functions.
• Strong problem-solving skills and ability to perform effectively under pressure; excellent communication, negotiation and interpersonal skills.
• High attention to detail with strong organizational and multitasking abilities; proactive, adaptable and eager to learn with a continuous improvement mindset.
• Good working proficiency in English.