Head of Independent Distribution Partners

Major Duties and Responsibilities

Distribution Strategy & Business Growth

• Develop and execute the Company's Independent Distribution Partner strategy (Agents, Brokers, Dealers and Branch networks) in alignment with corporate objectives.
• Drive sustainable growth across agency, brokers, dealers, and strategic partner channels.
• Identify and capitalize on new business opportunities, emerging markets, and innovative distribution models.
• Establish annual business plans, sales targets, and growth initiatives for all partner channels.
• Monitor market trends, competitor activities, and customer insights to strengthen competitive positioning.

Broker & Partnership Management

• Build, maintain, and strengthen relationships with insurance agents, brokers, dealers, and corporate partners.
• Negotiate commercial agreements and partnership arrangements to maximize mutual value.
• Develop strategic collaboration initiatives to enhance partners’ productivity and business growth.
• Drive partners’ engagement, retention, and long-term relationship management.

New Business Development

• Lead the acquisition of new strategic partnerships and distribution opportunities, including new agents and brokers for recruitment.
• Develop innovative insurance solutions with partners to penetrate new customer segments.
• Identify opportunities for cross-selling, bundled products, and ecosystem partnerships.
• Collaborate with product teams to develop partner-specific insurance propositions.

Revenue, Profitability & Performance Management

• Own and deliver annual Gross Written Premium (GWP), New Business Premium (NBP), Revenue, and Profitability targets.
• Establish performance metrics and scorecards for partner channels.
• Monitor business performance and implement corrective actions where necessary.
• Ensure the optimization of acquisition costs and channel profitability.

Regulatory Compliance & Risk Governance

• Ensure all distribution activities comply with OIC regulations and applicable insurance laws.
• Maintain effective controls over partner onboarding, due diligence, and governance processes.
• Work closely with Compliance, Legal, Risk Management, and Internal Audit functions.
• Oversee distribution of conduct risk and partner-related reputational risks.

Customer & Partner Experience

• Improve end-to-end partner experience and operational efficiency.
• Enhance partners’ acquisition, retention, and service quality through partner networks.

Leadership & Organizational Development

• Lead and develop high-performing distribution teams.
• Foster a culture of accountability, customer centricity, collaboration, and innovation.
• Develop leadership succession plans and talent pipelines within the function.
• Serve as a member of the Executive Leadership Team and contribute to overall business strategy.

QUALIFICATIONS

• 15+ years of experience in Insurance, Financial Services, Distribution Management, or Business Development.
• Minimum of 10 years in senior leadership positions.
• Strong experience in agent, broker management, affinity business, partnership development, and corporate business.
• Deep understanding of insurance regulations and market dynamics.
• Proven track record in driving profitable growth and strategic partnerships.