Clinical Sales Specialist

Job Description

The Clinical Specialist is responsible for building relationships with key accounts and provides a clinical support majorly in Thailand. The position will develop business opportunities across the Johnson & Johnson Medical range of products with the objective of leading the clinical support and migrating Biosense Webster new product for Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson Medical as a preferred supplier.

JOB RESPONSIBILITIES

• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Provide a clinical support in Thailand majorly focus on 3D mapping procedure
• Identify development opportunities and increase unit growth, profitability and market share for target customers.
• Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
• Support sales, marketing and franchise teams and other Johnson & Johnson Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues
• Manage Account information through effective, timely reports and accurate customer records.
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J Medical from competitors.
• Work closely with marketing team in new product launch, clinical meetings & training.
• Run Training for the EP Technician
• Reporting on cases completed
• To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

Required Skills

• Account Management
• Analytical Reasoning
• Business Behavior
• Collaboration
• Cultural Competence
• Customer Analytics
• Customer Centricity
• Healthcare Trends
• Learning Agility
• Market Knowledge
• Market Research
• Oracle Customer Data Management (CDM)
• Problem Solving
• Sales
• Solutions Selling
• Sustainable Procurement
• Vendor Selection