HR IT Service Desk Officer

What You Can Expect:

• System Support: Administer daily operations in Workday, including process handling, system access management, and system updates.
• Issue Resolution: Provide frontline support for system issues, resolving problems, investigating unexpected results, and addressing process flaws in collaboration with international HR colleagues.
• Data Integrity and Documentation: Conduct regular checks to ensure data accuracy, assist with data uploads into Workday, and maintain documentation such as business process workflows and user guides.
• Data Analysis and Reporting: Generate reports and perform data analysis tasks within Workday to support decision-making and process improvement initiatives.
• Collaboration and Training: Work with cross-functional teams to implement system upgrades and support the development of user procedures, training materials and knowledge databases for employees.

What You Bring:

• Customer-focused with strong problem-solving skills
• Eager to learn and adapt to new technologies and processes
• Team player, who enjoys working in an international team and environment
• Strong English communication skills, equivalent to TOEIC score of 785 or above
• Proficiency in Excel, including basic formulas and pivot tables
• A bachelor’s degree in Business, HR, IT, English, or a related field
• 1–2 years of experience in HR, Service Desk, Shared Services, or a similar role preferred
• Experience with HR systems (e.g., Workday, SAP HR, SuccessFactors) preferred
• Fresh graduates are also welcome to apply.

Welcome to Rhenus,

where our journey of growth connects with yours. We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. We are on the fast track, ready to unlock untapped potential. At Rhenus, we stand as one global team that thrives on collaboration. Because everyone contributes to our success, we value every voice and embrace every idea. Together, we shape the future of logistics and beyond. Empowered by you. As a logistics service provider, we are the value-added partner for customers all over the world. We analyse highly complex processes along the supply chain and optimise them through individual solutions for procurement, production and distribution. Whatever our customers want to achieve – we stand by our side and pave the way. In our decentrally organised business units, we provide future-orientated services for the logistics of tomorrow.