Domestic Sales Admin

Responsibilities

• Coordinate and process domestic sales orders, including order entry, invoicing, and delivery tracking.
• Maintain accurate records of customer accounts, pricing, and order history in the system.
• Communicate and follow up with customers regarding order status, product availability, and delivery schedules.
• Collaborate with relevant departments such as logistics, accounting, and production to ensure timely order fulfillment.
• Assist the sales team in preparing sales reports, forecasts, and performance summaries.
• Handle sales-related documentation, including quotations, purchase orders, and credit notes.
• Provide administrative support for sales campaigns, customer promotions, and events.
• Support in resolving order or delivery-related issues in a timely and professional manner.
• Ensure compliance with company policies and sales procedures.
• Perform other ad hoc duties as assigned by the Sales Manager or Sales Director.