Senior Credit Control Manager

What you´ll do

• Operates day-to-day credit management activities and ensures proactive risk-avoidance
• Decides on release of orders and credit limits accord. to decision matrix; ensures and safeguards Global Credit Policy and reg.
• Manages third-party collection agencies and legal affairs relating to debtors
• Conducts risk assessments for all Legal Contract Management (LCM) customers and updates approval sheets
• Monitors credit risks, analysis, mitigates risks, while enabling sales and avoiding bad debts Authorizes non-standard payment terms for risky customers in coordination with sales managers
• Reports payment terms development and performance
• Supports business on commercial agreements, ensuring internal and external networking
• Conducts regular reporting; tracks, analyzes and optimizes account receivables and collection activities Performs customer visits
• Drives end-to-end process optimization and implementation of best practices in country / cluster Measures SSC-cooperation and performance as defined in regional service level agreements Acts as escalation level for BU's and SSC in all OTC-sub processes

What makes you a good fit

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related fields.
• Minimum 8-10 years of experience in Credit Management, Accounts Receivable (AR), Collection Management, or Order-to-Cash (OTC) processes within multinational companies (MNCs).
• Proven experience in managing customer credit risk, collection activities, bad debt prevention, and credit limit approvals.
• Strong knowledge of credit assessment, financial analysis, risk mitigation, and commercial contract review.
• Experience leading and developing a team, with the ability to manage stakeholders across Sales, Finance, Shared Service Center (SSC), and external collection agencies.
• Strong analytical, problem-solving, and decision-making skills with the ability to balance risk control and business growth.
• Excellent communication and stakeholder management skills with the ability to influence and challenge business partners when necessary.
• Experience working in a regional or multinational matrix organization is highly preferred.
• Good command of spoken and written English.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Medical Coverage for employees and eligible dependents
• Provident Fund
• Annual Physical Examination for employees
• Discounts on company products