Internal Contractor - Partnership Operations

About the Role

• Process daily insurance operations activities accurately and on time.
• Support policy administration tasks, including policy issuance, endorsement, renewal, and cancellation processing.
• Verify documents and data to ensure completeness and compliance with company procedures.
• Coordinate with internal teams, partners, and customers to resolve operational issues.
• Prepare and maintain operational records, reports, and supporting documents.
• Monitor workflow status and follow up on pending cases to ensure timely completion.
• Support service quality and operational control activities as assigned.

QUALIFICATIONS

Education & Experience

• Bachelor’s degree in business administration, Insurance, Finance, or related field.
• At least 5 years of experience in insurance operations, policy administration, or related administrative work.

Technical Competencies

• Knowledge of insurance operations and policy administration processes.
• Ability to review and verify documents and data accurately.
• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to prepare reports and maintain operational records.
• Understanding of compliance and internal control requirements.

Behavioral Competencies

• Attention to detail.
• Strong responsibility and accountability.
• Good communication and coordination skills.
• Service-minded and customer-focused.
• Able to work under pressure and meet deadlines.
• Team player with a proactive attitude.