Senior Admin and Analyst - Retirement Business

KEY RESPONSIBILITIES

• Coordinate administrative processes including proposal developments, statements of work, contracts, project codes, billing, invoicing, document management, data requests, meeting arrangements, follow-ups and client database management.
• Maintain project tracking files, monitor project status, support timesheet management and help ensure timely completion of deliverables.
• Assist with client delivery for retirement and provident fund projects, including actuarial valuation support, report preparation, market research, benchmarking, and presentation materials.
• Support business development activities including proposal preparation, client research, pipeline tracking, sales campaign coordination, and follow-up with prospects or existing clients.
• Coordinate with internal teams at WTW Thailand (Work & Rewards, Health & Benefits, Insurance Consulting, Finance, Legal, Operations) and across Retirement in Southeast Asia.
• Help improve operational discipline, knowledge management, standard templates, workflow documentation, and efficient use of internal systems and tools.
• Provide support for webinars, thought leadership materials, client events, and other marketing or client engagement initiatives.
• Contribute to strong client service by ensuring accuracy, responsiveness, confidentiality, and timely communication.