SENIOR SALES MANAGER - CORPORATE

About the Role

Position: Service Attendant, nahm
Property: COMO Metropolitan Bangkok
Division: Food and Beverage
Department: nahm Service
Reporting To: nahm Food and Beverage Manager

Responsibilities

• Report to work on time, neatly groomed, and in correct uniform.
• Oversee back-of-house to ensure efficient operations and excellent guest service.
• Learn and be able to identify potential allergens in food and drink; communicate allergen information to the kitchen and guests.
• Ensure cutlery, glassware, linens and other items are clean and stocked; prepare and stock beverages, cold towels and napkins as needed.
• Share non-available items from kitchen to front house before and during each service; communicate effectively with colleagues and management.
• Carry trays, prepare drinks, present, serve, describe and recommend menu items and cooking methods.
• Ensure restaurant and back-of-house are in good condition when opening/closing, following sustainability policies and house procedures.
• Follow LQA standards, house rules and safety, fire and emergency procedures.
• Perform general service activities including cleaning and other tasks as instructed by superiors.

Training

• Train employees via individual or group sessions and attend required training courses in nahm and other departments.
• Ensure performance of trainees and share knowledge through training.

Qualifications

• Adhere to COMO’s Mission, Vision and Values; maintain high standards of personal hygiene, attire and professional conduct.
• Enhance team morale by cultivating strong relationships with hotel colleagues and actively support the hotel’s sustainable practices.
• Undertake additional tasks as instructed and remain courteous and professional in all situations.

Performance Evaluation Criteria

• Meet monthly goals and propose and follow up on new projects.
• Ensure back-of-house is well organised, service runs smoothly, and LQA standards and COMO values are adhered to.
• Facilitate clear communication and coordination within nahm, with other departments, and with guests.

Additional Information

If you would like to send your resume for a position not advertised, please submit your resume to the property.