Associate Director - Business Operations

Position Summary

We are seeking an experienced Associate Director – Business Operations to support the overall operational performance and business execution of regional data center projects. This role will act as a key business partner to executive leadership, ensuring cross-functional alignment, operational governance, and timely execution of strategic initiatives. The successful candidate will oversee business operations, executive reporting, performance management, process improvement, and cross-functional coordination across Finance, PMO, Technology, Procurement, HR, Legal, and other business functions to support the company's rapid growth.

Key Responsibilities

Business Operations & Performance Management

• Support executive leadership in managing day-to-day business operations across regional data center projects.
• Monitor business performance, operational KPIs, and strategic initiatives.
• Drive operational excellence and continuous process improvement across business functions.
• Ensure business priorities are executed effectively and aligned with organizational objectives.

Strategic Planning & Business Execution

• Coordinate strategic initiatives and cross-functional business projects.
• Support annual business planning, operational reviews, and performance tracking.
• Follow up on executive action items and ensure timely completion across departments.
• Identify operational challenges and recommend practical business solutions.

Executive Reporting & Business Analytics

• Develop executive dashboards and management reports.
• Prepare business performance updates, KPI reports, and operational reviews for senior leadership.
• Analyze operational trends and provide business insights to support decision-making.
• Coordinate monthly and quarterly business review meetings.

Cross-functional Coordination

• Work closely with PMO, Technology, Finance, Procurement, HR, Legal, Compliance, and Operations teams.
• Coordinate cross-functional initiatives to ensure project alignment and operational efficiency.
• Facilitate communication between business functions and executive leadership.
• Support organizational readiness for new projects and business expansion.

Governance & Operational Excellence

• Support the development and implementation of business governance frameworks.
• Monitor operational risks, compliance issues, and process adherence.
• Recommend operational improvements to enhance efficiency and collaboration.
• Drive standardization of business processes across regional operations.

Requirements

Qualifications

• Bachelor's degree in Business Administration, Engineering, Finance, Project Management, or a related field.
• 10–15 years of experience in Business Operations, Strategy, PMO, Project Management, Consulting, or Operations Management.
• Strong business acumen with experience supporting executive leadership.
• Experience managing cross-functional initiatives and regional operations.
• Strong analytical, problem-solving, and organizational skills.
• Excellent stakeholder management and communication skills.
• Experience preparing executive presentations and management reports.
• Fluent English communication skills.
• Willingness to travel across regional project locations when required.

Preferred Industry Background

• Data Center & Co-location
• Digital Infrastructure
• Engineering & Construction
• Technology & Telecommunications
• Cloud Infrastructure
• Mission-Critical Facilities
• Large-Scale Infrastructure Development

Benefits

Join Gorilla Technology – Intelligence, Not Just for Humans

• Global Career Growth & Diverse Team​
• High-Impact Global Projects ​
• Competitive Package & Celebrations ​
• Flexible Schedule & Generous PTO​
• Flat & Open Culture​
• Modern Workspace in a Prime Location ​