Customer Service - Korean speaking (Fresh Graduates Welcome)

About the Role

The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.

Qualifications

• Minimum 6 months of voice customer service experience.
• Fluent in English and Korean
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.