Dairy Queen-Service Staff (Part-time) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service in accordance with company standards and guidelines to deliver excellent experiences and maximize customer satisfaction, while supporting sales growth.

Key Responsibilities

Customer Service

• Greet customers courteously, with a smile and good manners.
• Serve customers according to standard trained procedures, ensuring 100% satisfaction.
• Introduce products and promotional programs to customers correctly to increase sales.
• Listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future services.

Product Verification and Delivery

• Check food quality to meet standards before serving to customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Ensure the assigned area is clean, tidy, and fully equipped for service at all times.
• Maintain clothing and personal hygiene according to company standards.
• Strictly adhere to company safety and hygiene standards.

General Operations

• Strictly adhere to company regulations and supervisor's instructions.
• Perform other duties as assigned by the supervisor.
• Summarize daily sales and related documents.

Job Specifications

Education: Junior high school (M.3) or equivalent and above.

Experience: No experience required (experience in service work will be given special consideration).

Other Qualifications:

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Food handler's training certificate (will be given special consideration).