Supply Chain Admin

Job Description

• Oversee the execution of order processing to ensure on-time deliveries to customers and monitor logistics performance.
• Manage dedicated fleets and transportation routes, ensuring compliance with delivery schedules and minimizing disruptions.
• Serve as a key point of contact for customers, addressing queries, managing urgent requests, and resolving logistics-related issues in real-time.
• Support central teams in managing and resolving logistics-related incidents, ensuring minimal impact on service levels.
• Track performance metrics related to on-time deliveries, transport quality, and customer satisfaction. Proactively address any variances.
• Identify opportunities to improve logistics processes, optimize costs, and enhance service delivery through collaboration with internal teams and third-party providers.
• Collaborate with customer service, sales, and supply chain teams to ensure alignment of logistics activities with broader business goals.
• Verify and prepare documentation related to transportation, timber purchasing, and pallet assembly hiring activities, including purchase orders, vendor documents, and import/export supporting documents.
• Create and record purchase orders and goods receipts in the system for transportation jobs, timber purchases, pallet assembly, and other goods and services.
• Maintain high accuracy in shipment documentation and ensure all import/export records are complete and compliant.
• Monitor relevant data movements and update associated reports to ensure accuracy and timeliness.
• Coordinate with internal and external departments as assigned by the supervisor, including handling document submissions.
• Support transportation planning and update related reports when the primary staff is unavailable.

Skills to succeed in the role

• Adaptability
• Continuous Improvement
• Customer Service
• Empathy
• Experimentation
• Logistics Execution
• Taking Ownership
• Teamwork
• Understand Customers