The Pizza Company-Service Staff (Full-time) | พนักงานบริการ

Overview

Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.

Job Purpose

Responsible for providing professional customer service in accordance with company standards and guidelines to deliver excellent experiences and maximum customer satisfaction, while supporting sales growth for the restaurant.

Key Responsibilities

Customer Service

• Greet customers politely, with a smile and good manners.
• Provide customer service according to trained standard procedures, ensuring 100% satisfaction.
• Accurately recommend products and sales promotions to customers to increase sales.
• Listen to customer feedback to improve service quality.
• Sincerely encourage customers to return for future visits.

Product Inspection and Delivery

• Check food quality to meet standards before every serving to customers.
• Deliver food and beverages to customers accurately, completely, and on time.
• Check the readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene

• Ensure the responsible area is clean, tidy, and fully equipped for service at all times.
• Maintain personal grooming and cleanliness according to company standards.
• Strictly follow company safety and hygiene standards.

General Operations

• Strictly follow company rules and supervisor's orders.
• Perform other duties as assigned by superiors.
• Summarize daily sales and related documents.

Job Specifications

Education

Junior high school (M.3) or equivalent or higher.

Experience

No experience required (experience in service will be given special consideration).

Other Qualifications

• Service-minded, cheerful, energetic, and good-natured.
• Responsible and honest in duties.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Food handler training certificate (will be given special consideration).