Sales Acceleration Associate

What this role is all about

As a Sales Acceleration Associate, you will support the operational processes that enable our customer-facing teams to move faster and deliver a smooth onboarding experience for customers and partners. You will work closely with internal stakeholders across Sales, Partnerships, and Customer-facing teams to assist with account activation, pricing operations, and platform setup activities.

What you’ll do

• Support email domain setup, number ordering, and other onboarding-related activities to help ensure a smooth setup experience for new customers
• Support user account creation and billing address maintenance
• Assist in activating customer accounts and products following established operational procedures
• Support operational activities such as updates in Salesforce and other administrative tasks
• Contribute to identifying operational improvement opportunities and process adjustments

What makes you a strong fit

• Interest in operational support, systems administration, or customer onboarding processes
• Ability to work with accuracy and attention to detail across repetitive operational tasks
• Comfortable collaborating with multiple internal teams and stakeholders
• Willingness to learn internal tools, workflows, and pricing-related processes
• Organized approach to managing multiple requests and priorities
• Clear written and verbal communication skills in English
• Proactive mindset and readiness to support ongoing operational initiatives

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.