Sales Team Leader (Livingroom), IKEA Bangna

Company Description

We all know that your home is more than a house. At IKEA, we also believe your work is more than a job.

About the job

Supporting Shopkeeper, you are expected to seek sales maximization in your area of responsibility using knowledge of all HFBs, local market and your customers, as well as the IKEA tools and leveraging on the experience and expertise of your co-workers

Job Description

Your assignment

• As the team leader, you are also responsible to monitor your man-hours budget and ensure that your HFB is properly staffed with trained and qualified co-workers at all times.
• Lead by example on the shop floor, coaching and inspiring co-workers to build and sustain a strong active selling culture that puts customers first
• Leading your HFB area, you are to oversee the general maintenance of area and strong commercial basics level
• Support the efficient working of the IKEA mechanical sales system to ensure the continued success of the IKEA Concept
• Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
• You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products’ features and benefits and share this with customers and your team.

Qualifications

Your profile

• With strong strategic analytical abilities to develop sales strategy based on local market demographics and economic conditions
• Self-motivated and results driven with customer focus.
• Excellence in problem-solving for stock availability and ability to manage customer feedback.
• You must have a genuine interest and knowledge of home furnishing and the desire to bring out the best in co-workers in serving the customers’ needs and growing the Company’s business