Senior Manager, Product Management

About the Role

Imagine being responsible for the product strategy, roadmap, and execution for Supply Chain Planning product for the world’s largest jewellery brand. If you love driving SaaS product vision, then you might be our next Senior Manager, Product Management for Supply & Capacity Planning at Pandora Crafting & Supply.

Pandora’s Global Operations & Planning Technology (GOPT) department is looking for a Senior Manager, Product Management to lead the Supply & Capacity Planning track within the Integrated Planning product line. Integrated Planning is a suite of products supporting key capabilities across Supply Chain, Manufacturing, and Merchandising Planning, and is central to Pandora’s ongoing business transformation journey, a key tenet of which is the ongoing transformation of Pandora’s Supply Chain Planning capabilities by bringing in a new SaaS solution (Program HERO). Based in the Bangkok Tech Hub, you will work closely with global business, product and engineering teams based in Thailand, Denmark & Poland, while driving strong product leadership locally.

Responsibilities

• Define and own the product vision and roadmap for Supply & Capacity Planning
• Translate transformation goals into clear product strategy and phased releases
• Lead release scoping and planning for upcoming Program HERO phases
• Balance prioritization across business value, technical feasibility, and delivery constraints
• Structure and manage product backlog across multiple releases and teams
• Define scope, milestones, and success criteria for each release
• Drive clarity across teams by breaking down complex initiatives into deliverable features
• Proactively manage dependencies, risks, and trade-offs
• Act as a true digital product manager, working closely with engineering teams
• Build strong understanding of system architecture, integrations, and data flows
• Ensure solutions are scalable, maintainable, and aligned to long-term architecture
• Promote modern product practices such as Agile, DevOps, and iterative delivery
• Act as the single point of product accountability for Supply & Capacity Planning
• Drive alignment across business stakeholders, engineering teams, and program leadership
• Communicate clear product narratives, priorities, and trade-offs
• Support decision-making at senior levels within Program HERO
• Shape how Supply & Capacity Planning capabilities evolve within Integrated Planning
• Ensure delivered capabilities drive measurable business outcomes
• Support user adoption, feedback loops, and continuous improvement
• Act as a senior product leader within the Bangkok Tech Hub
• Collaborate closely with global teams to ensure alignment and delivery excellence
• Contribute to strengthening product management practices locally

Qualifications

• 10+ years of experience in Product Management within digital/technology environments
• Proven track record of scoping and delivering multiple product releases in complex environments
• Experience working in engineering-led product organizations
• Strong experience managing product roadmaps, backlogs, and Agile delivery
• Strong understanding of system ecosystems, integrations, and data-driven products
• Experience partnering with engineering, architecture, and data teams
• Ability to balance speed, scalability, and quality trade-offs
• Exposure to Supply Chain Planning, particularly Supply & Capacity Planning (preferred)
• Experience in retail, manufacturing, or FMCG environments (preferred)
• Experience with large-scale transformation programs or integrated planning platforms (preferred)
• Strong stakeholder management and ability to influence senior leaders
• Excellent communication skills with ability to simplify complex topics
• Experience working in global, cross-functional teams

Benefits

• Foster your growth and craft opportunities through our learning and development programmes.
• We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through