Account Director II

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY

We are looking for an experienced sales professional, well-versed in the Retail Sector, with strong capabilities in the areas of relationship management, consultative sales, and account development. Position is a quota-carrying role, responsible for identifying, qualifying, and selling NCR Retail solutions and services to major Retailers within the Retail/Commerce Sector.

Key Areas of Responsibility include:

• Capture competitive intelligence / voice of the customer. Understand customer’s business objectives. Define customer needs and business issues, and ensure NCR is viewed as a strategic partner to help them solve these challenges.
• Development & execution account plans and solution strategies with measurable time-bound goals and objectives.
• Prospecting, diagnosing customer needs, crafting a potential solution, and establishing value.
• Driving access to decision-makers through valued interactions and leveraging relationships.
• Building concrete business models - positioning proof, ROI and the total solution and multiple approaches.
• Operationalize and execute against NCR’s strategy to further extend the company's position and profile in the marketplace.
• Develop, lead, and manage NCR’s direct sales organization in selling NCR Self Service Solutions in assigned geographies.
• Manage the sales process identifying opportunities, managing the funnel & forecast, handling contract negotiations, and driving deployment of solutions.
• Ability to lead and leverage cross-functional teams, including pre-sales engineers, professional services, solution management, etc.
• Ability to articulate the value of a complex solution or services sale in technical and business terms.
• Ensure ongoing customer satisfaction during pre-sales and post-sales engagements.
• Formulate and advocate a people management strategy and high-performance culture which includes recruitment, development and retention of top talent; Foster and lead change, and create a mindset of innovation.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent in a related discipline.
• 10 years + of related business and sales management experience along with a proven track record of success in technology sales and leadership.
• In-depth experience and understanding of the retail market and related competition.
• Background in SaaS and Application Software – with an emphasis on creating volume (vs. value).
• Manage the sales process and develop a strategic roadmap which aligns customer needs, issues, opportunities with industry best practices and our company’s offerings.
• Collaborate with customers and partners enabling them to experience greater business value from our company.
• Experience in developing and executing solution sales strategies.
• Strong communication and interpersonal skills, including establishing credibility and trust with partners and building influential relationships with the stakeholders, including Finance, Legal, Sales Ops, HR, Support Services, Marketing and Professional Services.
• Ability to work and manage in a matrix management environment.
• Lead, coach and develop sales teams in growth environments.

PREFERRED QUALIFICATIONS

• Master’s degree - MBA.
• Strong Executive Presence – this role will have extensive executive visibility both internally and externally.
• Leadership of a sales organization inclusive of complex solutions (HW/SW/Services).
• Project management skills; Client and Business plan management proficiency.