SENIOR BUSINESS SUPPORT EXECUTIVE - MANDARIN SPEAKING

About the Role

SENIOR BUSINESS SUPPORT EXECUTIVE - MANDARIN SPEAKING at PRTR, Division: CHINESE SPEAKING SOLUTIONS. Location: BANGKOK / EASTERN ECONOMIC CORRIDOR (EEC). Reporting to: DIRECTOR OF CHINESE SPEAKING SERVICES. The Senior Business Support Specialist will serve as a strategic backbone for the Chinese Business Development team, ensuring seamless communication between Chinese manufacturing clients and PRTR’s internal operational teams, managing high-level business documentation, translating complex legal and HR service requirements, and coordinating recruitment/outsourcing delivery.

Responsibilities

• Strategic Business Documentation: Lead preparation and translation of professional business documents from Thai/English to Mandarin, including Service Presentations, Proposals, and Service Agreements; ensure terminology accuracy and alignment with local labor laws and HR standards.
• Technical Job Specification Mapping: Translate and refine Job Descriptions (JD) from Chinese clients and act as subject-matter expert so Recruitment and Outsourcing teams understand required technical skills and cultural fit.
• Operational Bridge & Coordination: Serve as primary liaison between Chinese clients and PRTR delivery teams; monitor recruitment/outsourcing service delivery and ensure alignment with contract terms.
• High-Level Client Support: Accompany Business Development leaders in key meetings to provide real-time communication support, clarify technical HR processes, and address client inquiries about local operational workflows.
• Process Standardization: Develop and maintain a standardized library of Chinese-language templates for the manufacturing sector to improve efficiency, consistency, and branding of services.

Qualifications

• Mandarin Proficiency: Native or near-native fluency in Mandarin (HSK 6 or equivalent). Ability to translate and edit formal business contracts and executive-level presentations with high precision.
• Professional Experience: 3–5 years in Business Support, Executive Coordination, or Project Management; experience in Recruitment, HR Outsourcing, or the Manufacturing industry preferred.
• Preferred Industry Knowledge: Solid understanding of the manufacturing landscape in Thailand, particularly within the Eastern Economic Corridor (EEC).
• Communication & Diplomacy: Exceptional interpersonal and negotiation skills; ability to act as a bridge between cultures and departments.
• Attention to Detail: High level of accuracy in document management and contract review; ability to work independently under pressure.
• Education: Bachelor’s degree in Business Administration, Arts (Chinese), HR, or a related field.