At Your Service Supervisor

About the Role

Our Guest Experience Experts deliver a memorable, seamless stay by providing a wide range of services that guide guests through their entire visit. They are empowered to take initiative, move about the property, and perform operational tasks to enhance the guest experience.

Responsibilities

• Provide guest services and assistance throughout the stay to create a memorable experience.
• Process operational needs, address guest requests, and complete required reports.
• Share highlights of the local area and ensure transactions feel like part of the experience.
• Maintain a safe workplace by following company policies and procedures, protecting company assets, and maintaining confidentiality.
• Uphold quality standards and ensure professional uniform, personal appearance, and communications.
• Be on your feet and moving for extended periods; perform hands-on tasks including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None required.

About the Company

Marriott International is a global hospitality company. JW Marriott is part of Marriott's luxury portfolio, with more than 100 properties worldwide. The brand offers opportunities for training, development, recognition, and a focus on associate well-being.

Additional Information

• Location: Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Thailand 10110
• Job Category: Rooms & Guest Services Operations
• Schedule: Full Time
• Position Type: Non-Management
• Located Remotely?: No