Solution Architect

About the Company

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML works with clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's and is part of a global network powered by ~26,000 people across 55+ markets.

WPP unites media intelligence, data solutions, creativity, production, enterprise solutions and strategic counsel under an agentic marketing platform, WPP Open.

About the Role

Solution Architect — Thailand (Bangkok-based). Reporting to Regional Practice Lead / Delivery Manager. Employment Type: Full-Time, Permanent. Work arrangement: hybrid. Experience required: 5+ years in MarTech / Solution Architecture.

Responsibilities

• Accelerate business growth by identifying and solving clients' known and emerging challenges and pioneering innovative solutions.
• Partner with Account and Delivery leads on business development activities, including technical presentations, demonstrations, and proposal development for prospects, clients, and WPP network companies.
• Provide demonstrations and technical solutions on Verticurl-supported Marketing Technology platforms.
• Work with internal and external clients to understand project requirements and produce solution design documents and blueprints for system integration and demand generation programs.
• Design and implement end-to-end solutions from requirements gathering, architecture design and development through to deployment and ongoing maintenance.
• Create, design, and implement demand generation programs in clients' chosen MarTech platforms.
• Serve as Subject Matter Expert on product capabilities, integration processes, AI solutions and complex program flows; ensure standard development procedures are followed across engagements.
• Provide technical support and troubleshooting for client solutions; own and drive resolution of technical evaluations across your book of business.
• Deliver Quarterly Business Reviews in partnership with Account Leads, develop case studies and success stories, and assist clients with process improvements and metrics reporting.
• Optimize operational efficiency by streamlining technical processes, maximizing resource utilization, minimizing project delays and technical blockers; oversee production to ensure quality standards and client expectations are met.
• Continuously upskill in the Marketing Technology stack (Marketing Automation, CRM, Customer Data Platform and Customer Experience solutions) and stay current with MarTech trends, AI/ML advancements and architectural best practices.
• Working knowledge of Generative AI is required, including familiarity with AI-assisted development tools and platforms such as Claude (Anthropic), Cursor, and Replit, and the ability to apply these effectively in solution design and delivery workflows.

Qualifications

• More than 5 years of experience in Marketing Technologies, Software Engineering, Demand Generation, or a Solution Architect / Presales / Technical Project Management capacity.
• Proven track record designing and implementing end-to-end MarTech solutions for multinational clients.
• Experience working across Adobe, Marketo, Oracle, and Salesforce.com solutions.