Senior Executive, Training and Standards

About the Role

Location: Don Mueang
Department: Flight Operations
Entity: Thai AirAsia X
Status: Full-time

This role serves as the central hub of the department, combining general office administration with specialised aviation support. You will manage day-to-day operations, vendor relationships, executive logistics and Cabin Crew functions including AIMS data tracking and payroll processing to ensure operational efficiency and regulatory compliance.

Responsibilities

• Oversee day-to-day office facilities and equipment; track and maintain inventory levels for stationery, documentation stock and Cabin Crew uniforms.
• Manage schedules, coordinate meetings and arrange business travel, including staff travel requisitions.
• Handle incoming/outgoing communications (calls, emails and correspondence) and act as primary point of contact for external vendors, clients and partners.
• Prepare, edit and organise departmental documents, presentations and files; ensure timely and accurate submission of routine reports.
• Assist with employee onboarding and maintain up-to-date employee and Cabin Crew records in the AIMS system.
• Manage and process Cabin Crew payroll: track productivity, sector allowances, claims and resolve short payments.
• Track and verify medical certificates (MCs) for accuracy.
• Provide administrative support and coordination for departmental projects and strategic initiatives as needed.

Qualifications

• Bachelor’s Degree in any field.
• Experience in the airline industry or training-related experience is an advantage.
• Good communication skills in English.
• Strong coordination and relationship-management skills.
• Computer literate with proficiency in G-Suite and MS Office, especially Word, Excel and PowerPoint.
• Effective time management with ability to meet deadlines and prioritise tasks.
• Logical thinker able to handle urgent situations systematically and effectively.

Skills

• Maintain accurate records in AIMS and support payroll and allowances processing.
• Vendor management, inventory control and office facilities coordination.
• Prepare departmental reports, presentations and routine documentation.

Benefits

• Medical and insurance benefits; maternity expenses; flexible work arrangements; health and fitness amenities.
• Paid time off, wellness programmes and childcare amenities.
• Resources for financial, personal skills and career growth programmes.
• Free flights, unlimited discounted flights and exclusive partner discounts.

Hiring Process

• Application review and skills match.
• Interview and assessment.
• Background verification and offer process.

About the Company

AirAsia is a leading low-cost airline in Asia. We champion the "Now Everyone Can Fly" mission and operate across multiple products and services as we evolve into a digital airline.