Assistant Director of Sales (Leisure-Chinese Speaking)

About the Role

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

Key Responsibilities

• Work with sales leader to understand and implement segment sales strategy; assist in development, implementation and sustaining of aggressive solicitation programs and promotions to increase business.
• Support creation and execution of sales plans addressing revenue, customers and the market for the segment led by the DOS.
• Provide leadership to maximize revenue, set an example with personal booking goals and recommend booking goals for sales team members.
• Approve space release for catering to maximize revenue in absence of Business Evaluation Manager and participate in sales calls to acquire or close business.
• Execute operational aspects of booked business including generating proposals, writing contracts and customer correspondence.
• Analyze market information using sales systems, assist Revenue Management with six period projections and review sales/catering guest satisfaction results to identify improvements.
• Display leadership in guest hospitality, obtain guest feedback pre- and post-events, empower employees to provide excellent customer service and ensure Customer Service and Brand Standards are met.
• Develop and manage relationships with internal and external stakeholders, collaborate with off-property sales channels, coordinate with HR/Engineering/Loss Prevention for compliance, and attend customer events, trade shows and sales missions.

Qualifications

• 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management or related major plus 3 years' experience in sales and marketing or related professional area; OR 4-year bachelor's degree in the above majors plus 1 year experience in sales and marketing or related professional area.
• Experience in group sales, catering or hotel sales operations and achievement of personal booking goals preferred.

Additional Information

• Location: JW Marriott Khao Lak Resort & Spa, Khuk Khak, Phang Nga, Thailand.
• Schedule: Full Time; Onsite. Position Type: Management.

At Marriott International, we are an equal opportunity employer committed to non-discrimination and fostering an environment where diverse backgrounds are valued.