Service Engineer (Teradyne, Prachinburi -Thailand)

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Working location: Prachinburi, Thailand
• Comply with the Company's Code of Conduct and all policies, regulations and company rules
• Support in production daily tasks to maintain KPI achievement with more than 99% target
• Repair, service, and installation of Saturn HD machine
• Build and maintain positive relationships with customers, delivering high standards of customer service
• Coordinate with Customer Test Equipment Team to ensure effective planning, organization, and delivery of system service breakdown
• Work safely by following standard procedures
• Operate process equipment, process control, and other equipment related to the production tester according to the work instructions
• Acquire full understanding and knowledge for tester operations, train other operating technicians as requested
• Record observations on quality report and all abnormal conditions to shift engineer or supervisor at once.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us on this mission, take a closer look at the minimum criteria for the position.

• BS or higher in Mechatronics and Mechanical or other Engineering disciplines.
• Experience in HDD test systems or related experience 3+ years.
• Computer literacy and Proficiency in Microsoft Office tools such as PowerPoints, Excel, and Word.
• Good communication, listening and writing in English skills will be advantageous.
• Basic knowledge of Mechanical.

Bearings, gearboxes, shafts, couplings, gears, and belts of linear motion systems
Pneumatic systems
Mechanical assembly, alignment and adjustment.
CAD drawings and schematics
SolidWorks, AutoCAD. Etc.,
Bills Of Materials (BOM)
Engineering Change Notices (ECN)
Design specifications
Mechanical standards documentation

• Basic knowledge of Mechatronics.

Sensors and actuators
Servo motors and stepper motors
Motion control fundamentals
PLC basics
HMI operation
Basic I/O troubleshooting
Industrial communication networks
Automation systems and robotics fundamentals

• Participation is a positive influence on the team.
• Leads and supervise technicians that repair and maintain the production test equipment.
• Analyze recurring equipment issues and determine root causes.
• Drive corrective and preventive actions to improve equipment reliability.
• Support major system upgrades, retrofits, and new product introductions.
• Arrange training to ensure proper operation, preventive maintenance, and repair procedures for technicians.
• Report anomaly or non-compliance in relation to Ethics and Compliance policies of the Company.
• Report near-miss, close-call and work safety violations in relation to workplace health and safety regulations.
• Report product / production irregularity, anomaly, defectives in relation to product quality assurance.
• Assign or change job responsibility to technicians.
• Initiate action to prevent the occurrence of any non-conformity relating to the product, process, equipment, and quality system.

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. We are only considering candidates local to position location and are unable to provide relocation for this position