Business Development Manager

Position Summary

The Business Development Manager is responsible for driving business growth through the acquisition and management of merchants and strategic partners across both Online Payment Acceptance and Offline Payment Acceptance (EDC/POS Terminal) channels. The role focuses on developing new business opportunities, increasing revenue, and expanding merchant partnerships.

Key Responsibilities

• Identify, prospect, and acquire new merchants, particularly in the E-Commerce, Retail, Hospitality, OTA, Healthcare, Education, and etc.
• Develop and execute business development strategies to achieve merchant acquisition, transaction volume, and revenue targets.
• Identify and evaluate partnership opportunities to support business expansion and strategic objectives.
• Build and maintain strong relationships with merchants, partners, financial institutions, and industry stakeholders.
• Conduct market research, pricing, competitor analysis, and industry trend assessments to identify new business opportunities.
• Develop and manage sales pipelines and commercial opportunities throughout the sales cycle.
• Develop growth plans and identify opportunities for upselling and cross-selling payment solutions.
• Manage marketing campaigns, commercial initiatives, merchant promotions, and pricing strategies to drive business growth.
• Work closely with Product, Technology, and Development teams on new projects, payment innovations, and channel integrations.
• Support commercial implementation and merchant onboarding where required.
• Ensure merchant concerns are addressed promptly through coordination with relevant internal departments.

Pre-Requisites

Education

• Bachelor's Degree in Business Administration, Marketing, Finance, Economics, Information Technology, or a related field.
• Master's Degree is an added advantage.

Experience

• Minimum 5 years of experience in Business Development, Sales, Key Account Management, Partnership Management, or Merchant Acquisition.
• Experience in Payment Gateway, Merchant Acquiring, FinTech, Banking, Card Payment, EDC/POS Terminal, or E-Commerce industries is highly preferred.
• Proven track record in acquiring merchants and delivering commercial growth.

Skills & Competencies

• Strong knowledge of payment gateway services, acquiring business, EDC/POS terminals, QR payments, card, and e-wallets.
• Strong sales, negotiation, and business relationship management skills.
• Excellent analytical and commercial decision-making abilities.
• Strong presentation, communication, and problem-solving skills.
• Fluent in both English and Thai.