Community Ambassador

About the Role

The purpose of this position is to provide concierge-style experience services at the Diageo Huntingwood site, acting as the first point of contact for access control, meeting room management, local mail, storage and event support. This role provides face-to-face assistance to staff to enhance workplace experience and supports the Property team via shared mailbox and ticketing queues. Location: On-site – Bangkok, THA.

Responsibilities

• Act as first point of contact for staff enquiries including property maintenance, cleaning, facilities queries, ergonomic setup and HSSE issues.
• Manage access control, meeting room bookings, meeting room setups and collaboration space setups onsite.
• Provide AV/VC technical troubleshooting and building orientations for new starters.
• Handle stationery, pantry items, mail, storage, lost property and related administrative tasks.
• Support event management onsite, including on-premise events and after-hours bar nights (stock acquisition and additional staffing as required).
• Manage work orders and coordinate vendors for PPM, routine services and repairs.
• Respond to feedback, provide regular updates to stakeholders, and reduce referral of low-level queries to technical teams by delivering reliable frontline support.

Qualifications

• Ability to build strong relationships with stakeholders and act as a key contact for curation and catering queries.
• Experience coordinating day-to-day running of office premises and supporting event logistics.
• Comfortable managing enquiries via shared mailbox and ticketing queues and providing clear, timely updates.
• Capable of handling ad hoc requests and improving workplace experience through proactive support.

Additional Information

• Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to providing reasonable accommodations for applicants with disabilities. For accommodation requests related to the recruitment process, email HRSCLeaves@jll.com.