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About the Company

Job Title: Immigration Associate
Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We help companies streamline and manage global mobility programs including cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Globally Vialto has over 6,500 staff in 50+ countries. You will work with clients from a range of industries and geographies.

Responsibilities

• Serve as the primary point of contact for corporate clients seeking immigration support and develop tailored immigration plans.
• Handle end-to-end immigration processes for employees, including visa applications and work permits.
• Prepare and review immigration forms, petitions, and supporting documentation to ensure accuracy and compliance.
• Interpret and apply immigration rules, advise clients on processes, timelines and potential risks, and provide regular case updates.
• Maintain accurate and organised case files and submit required documentation to government agencies and authorities.
• Communicate and liaise with clients, government officials, network offices, third-party providers, consulates, embassies and immigration authorities to monitor case progress and resolve issues.
• Handle unexpected issues professionally, address client inquiries and feedback in a timely manner, and support billing/time recording and commercial activities.
• Train new/junior team members on case management and immigration forms and assist with implementation of relevant technology/platforms as needed.
• Stay up to date with relevant immigration laws, regulations and policies, and use tools to extract insights from current trends.

Qualifications

• Minimum: Any Bachelor's degree.
• Experience: 2–5 years providing Thailand immigration advice or equivalent immigration casework experience.
• Location: Bangkok, Thailand (Hybrid). Full-time employment.
• Strong attention to detail, commercial awareness for time recording and billing activities, and effective communication with stakeholders.

Additional Information

• We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
• Please note AI is used as part of the application process.
• Vialto encourages career growth and global opportunities within its mobility services business.