Receptionist (JLK Tower)

About the Role

Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office.

Responsibilities

• Maintaining and updating records and database. These include telephone registers, call tracking and client contacts.
• General admin activities and other help desk tasks.
• Working in compliance with our regulations.
• Contributing to the monthly management report for the client.
• Participating in emergency evacuation procedures.
• Developing policies and procedures needed for all functions in the reception.
• Managing with expense control for pool driver, messenger, office supplies, mobile phone, office phone, conference rooms, catering, events, flower arrangement coordination, and others.

Qualifications

• Graduate in any discipline.
• One to two years’ experience in front desk management or reception.
• Proven experience with continuous improvement initiatives and client reporting.
• Familiarity with occupational safety requirements.
• Strong computer literacy.
• Ability to manage activities using different systems.
• Strong customer service focus.
• Unmatched people skills.
• Outstanding multitasking talent.

What we can do for you

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.