Swensen's-Service Staff (Part-time) | พนักงานบริการ

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines, to deliver excellent experiences and maximize customer satisfaction, while supporting sales growth.

Key Responsibilities

• Greet customers politely, with a smile and good manners.
• Provide customer service according to trained standard procedures to ensure 100% satisfaction.
• Recommend products and promotional programs to customers accurately to increase sales.
• Ask for and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future service.

Product Inspection and Delivery

• Check food quality against standards before serving to customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Ensure the assigned area is clean, tidy, and fully equipped for service at all times.
• Maintain personal appearance and cleanliness according to company standards.
• Strictly adhere to company safety and hygiene standards.

General Operations

• Strictly follow company regulations and supervisor instructions.
• Perform other tasks as assigned by the supervisor.
• Summarize daily sales and related documents.

Qualifications

Education

• Junior High School (M.3) or equivalent, or higher.

Experience

• No experience required (experience in service will be given special consideration).

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest in duties.
• Able to communicate well with others.
• Able to work shifts (6 days/week), including public holidays.
• Food handler training certificate (will be given special consideration).